Company Description

Role Description

This is a full-time, on-site role for a Bilingual (English) Call Center Advisor based in Medellín. Responsibilities include delivering exceptional customer service, addressing inquiries and concerns, and maintaining a professional and courteous telephone manner. The advisor will work to ensure customer satisfaction and provide support that reflects the company’s commitment to quality and care in the healthcare sector.

Qualifications
- Strong skills in Customer Service, Customer Satisfaction, and Customer Support
- Excellent Telephone Manner and customer-focused communication
- Ability to resolve issues effectively while maintaining a professional demeanor
- Bilingual proficiency in English and Spanish
- Strong interpersonal skills and a solution-oriented mindset
- Ability to work in an on-site environment in Medellín
- Previous experience in a customer service or call center role is a plus

Tipo de puesto: Jornada completa

📌 Bilingual Call Center Advisor (Medellín)
🏢 Med Care Call Center
📍 Medellín