The Business Analyst supports the identification, delivery, and sustainment of country-level automation, analytics, and AI solutions that enhance clinical trial operations. Working under the guidance of the Clinical Research Director (CRD) and in close collaboration with the AA & AI Lead and senior Business Analysts, the role assists with business case preparation, data analysis, dashboard/report building, workflow documentation, solution testing, training, and user support. The BA - AA & AI helps ensure solutions are compliant, adopted, and continuously improved and may be involved in supporting alignment and scalability for regional and global solutions. As needed, the BA - AA & AI may also support initiatives driven by Regional Operations teams, such as Global Site Agreements (GSA), Global Trial Optimization (GTO), General Sites Budgets and Payments (GSBP) and Essential Document Management (EDM).
Key Responsibilities:
- Intake & analysis support
- Assist in compiling business cases, gathering requirements, mapping processes, and documenting user stories and acceptance criteria.
- Conduct data exploration and prepare baseline metrics to define problem statements and expected benefits.
- Verify with relevant central repositories and teams if there are similar tools to avoid duplication; summarize reuse opportunities and recommendations for the Sr BA - AA & AI and AA & AI Lead.
- Solution build & testing
- Build and maintain country dashboards and basic automations under supervision using approved platforms.
- Prepare test scripts, perform user acceptance testing (UAT) coordination, and document outcomes; support validation and release documentation.
- Support configuration and minor enhancements; triage user feedback and escalate defects/issues as needed.
- Reporting & metrics
- Produce routine operational reports and Key Performance Indicators (KPI) dashboards; maintain data definitions and refresh cadence.
- Track solution performance metrics (e.g., adoption, dat
📌 Business Analyst (Bogotá)
🏢 Msd
📍 Bogotá