Responsibilities:
- Provide accurate and timely information to customers
- Troubleshoot and resolve customer issues
- Provide customers with orders, returns and exchanges status
- Document customer interactions and information in the customer service database
- Maintain a high level of customer satisfaction by going above and beyond to meet customer needs
- Continuously improve knowledge of company products and services
- Meet or exceed productivity and quality standards
- Work tickets that are assign on a daily basis amd the ones pending on your queue
Tipo de puesto: Jornada completa
Salario: A partir de $3.000.000 al mes
📌 Customer Service Representative English+ Remote (Bogotá)
🏢 The Functionary
📍 Bogotá
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