About WONWON is a performance creative and design agency that runs on systems, not on headcount thrown at problems. As we scale, the constraint isn't creative output, it's how much manual work still sits between our teams and the information they need: project status, client reporting, capacity, recruiting pipeline, and the day-to-day communication that keeps delivery moving.This role exists to remove that constraint. You will work across project management, delivery, client reporting, internal operations, and recruiting to design and build the automation and infrastructure that lets those functions run on systems instead of manual effort.AI powers the systems. Judgment powers what gets automated and how. Anyone can wire up a workflow. The job is knowing which manual process is actually worth automating, building it so it holds up in production, and making the people using it trust it enough to rely on it.This role reports directly to the AI Practices Lead and executes within the automation roadmap they set.What You’ll OwnExecution of the automation roadmap set by the AI Practices Lead: you are the builder who turns priorities into working systems, in close collaboration with the teams who will use themAutomation and supporting infrastructure for project management and delivery, including how work status, timelines, and handoffs move through the agencyClient reporting dashboards and internal agency dashboards, built to be accurate and low-maintenance rather than requiring manual updatesCapacity planning tooling that gives leadership a real-time, reliable view of team loadAutomation supporting recruiting workflows, from pipeline tracking to candidate communicationInternal and external communication systems, reducing the manual coordination overhead that slows the agency downFlagging what should be automated next,



based on where you see teams losing time to repetitive manual workHow Success Is MeasuredAutomations on the roadmap ship and go live, on the timeline the AI Practices Lead setsDashboards and systems you build are trusted and used daily by the teams they serve, not abandoned after launchManual, repetitive work measurably decreases across project management, reporting, capacity planning, and recruitingSystems you build keep running without you: low-maintenance, well-documented, and stable in productionYou become the person teams go to when a manual process is costing them real timeKey ResponsibilitiesDesign, build, and maintain automation and infrastructure for project management and delivery workflowsBuild and maintain client reporting dashboards and internal agency dashboards, connected to real data rather than manually updatedBuild capacity planning tools and systems that track team load across active workBuild automation to support recruiting: pipeline tracking, candidate communication, and reducing manual coordinationImprove how information and communication move through the agency, both internally and with clientsWork directly with the teams affected by each system you build, so what ships actually fits how they workMaintain and troubleshoot systems in production, not just at launchContinuously identify and propose the next highest-leverage process to automateMust-Have:Demonstrated experience building automation and internal tooling in a production environment, not just personal projectsStrong systems thinking:



you can map how information and work actually move through an organization, not just build one workflow in isolationComfortable working across multiple internal stakeholders (PM, delivery, recruiting, leadership) to understand what a process actually needs before automating itCan explain why a given process is worth automating and why a specific solution is the right one, not just that it worksExperience with dashboarding and reporting toolingEnglish fluency sufficient for daily collaboration with a US-based teamNice-to-Have:Experience in an agency, professional services, or client-delivery environmentExperience building recruiting or HR-adjacent automationFamiliarity with AI/LLM-based tooling and agent workflows, beyond traditional scripting or RPAExperience standing up systems from scratch in a lean, fast-moving environmentHow We Work / CultureAutomation is treated as core infrastructure, not a side project squeezed between other workAI and automation exist to eliminate manual, repetitive work, not to replace judgment about what's worth automatingSystems are built to be used and trusted, not just to demo well onceHigh clarity and ownership over execution, with a clear roadmap and direct collaboration with the AI Practices LeadWhy Join WONBuild the automation and infrastructure that an entire agency runs on, across delivery, reporting, capacity, and recruitingWork directly with the AI Practices Lead on a defined, prioritized roadmap rather than guessing at what mattersSee your systems used daily by real teams, and become the internal go-to for turning manual work into something reliableJoin a nearshore contract role built for someone who wants to own the build, not just take ticketsIf you want to be the person who quietly makes an entire agency run better because of the systems you built, we'd love to meet you.#J-18808-Ljbffr

📌 Ai Automation Engineer (Colombia)
🏢 WON
📍 Colombia