Position Overview:

We are seeking an Intake Specialist for our Employment Law department who will act as the first point of contact for potential clients seeking legal representation. This role entails conducting intake interviews, gathering essential information about potential cases, and evaluating their eligibility for representation.

Equipped with a keen ability to articulate the merits of our services, the Intake Specialist is essential in delivering exceptional client service and ensuring a positive experience for those seeking assistance. This role demands a candidate with a talent for detailed information gathering and a persuasive communication style, capable of building trust and confidence in our firm’s capabilities.

The idóneo candidate will be deeply driven and experienced in sales, skilled in articulating and highlighting the essential benefits of partnering with our firm in a clear and compelling manner.

Responsibilities:

- Conduct intake interviews with potential clients via phone, or in-person meetings
- Gather detailed information about the nature of the potential case, including accident details,



injuries sustained, and relevant background information
- Screen potential cases to determine eligibility for representation based on firm criteria and legal considerations
- Communicate effectively and persuasively with potential clients, offering insights into the firm's services, processes, and the subsequent steps
- Accurately record intake information and case details in the firm's case management system
- Follow up with potential clients as needed to gather additional information or clarify details related to their cases
- Perform additional duties as assigned

Qualifications:

- Experience with the client intake process for Employment Law cases
- Experience in sales with the ability to communicate persuasively and effectively, and highly self-motivated
- Strong attention to detail with the capacity to manage multiple tasks efficiently
- Proficiency in Spanish is desirable, with fluent Spanish speakers strongly encouraged to apply

📌 Intake Specialist (Employment Law) (Colombia)
🏢 Omega Law Group, PC
📍 Colombia