Careers that change lives start here. Medtronic is a integral leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
Associate Credit Representative Job Description
Responsibilities may include the following, and other duties may be assigned.
- Serves as the first point of contact for customers and internal partners for Credit & Financial Services (CFS) inquiries, providing timely and professional support via phone and email.
- Assists customers with account-related requests, including providing copies of invoices and statements, explaining account balances, payment status, and due dates.
- Processes payments for open invoices using approved payment methods, ensuring accuracy and compliance with company policies.




- Communicates account status, credit holds, and release requirements clearly and professionally, helping customers understand the steps needed to maintain their accounts in good standing.
- Documents all customer interactions, payment commitments, and dispute details in the appropriate systems to ensure accurate account history and visibility.
- Routes complex credit issues, disputes, and high-risk situations to the appropriate Credit Representative or Sr. Credit Representative for resolution.
- Collaborate with Sales, Customer Service, and other internal teams to resolve customer inquiries and support timely order processing.
- Supports continuous improvement by identifying recurring customer issues and recommending opportunities to enhance processes, customer experience, and response times.
- Maintains a high level of customer service while balancing company credit policies and collection obje

📌 Associate Credit Services Representative (Bogotá)
🏢 Medtronic
📍 Bogotá