Company Overview:
General Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United States, contributing to cutting-edge developments in multiple industries.
Currently, we are seeking a Training Specialist with a strong English level to join our team. Here are the challenges that our next warrior will face and the requirements we look for:
Position Title: Mid+ Training Specialist
Location: LATAM
The Training Specialist designs, develops, and delivers engaging learning experiences and training content for Technical Support Representatives (TSRs). Reporting directly to the Training Manager,



this role bridges product release documentation and support enablement by creating interactive e-Learnings, video/audio content, quizzes, and live virtual sessions in both English and Spanish.
Key Responsibilities
Content Development & Assessment: Digest release notes and product documentation to build quizzes, weekly knowledge checks, e-Learnings, and refresher courses.
Multimedia Training Creation: Leverage video/audio editing tools and AI generation platforms
to produce polished instructional assets, voiceovers, and visual guides.
LMS Administration & Maintenance: Upload, organize, and maintain learning paths and course materials within the company LMS, ensuring deprecated content is updated or retired.
Training Facilitation: Plan and conduct engaging virtual training sessions via Zoom/Google Meet (and occasional live sessions) for new hires and ongoing team upskilling.
Bilingual Localization: Ensure training materials are accessible

📌 Mid+ Training Specialist (Colombia)
🏢 Lean Solutions Group
📍 Colombia