Company description

This position is available in Costa Rica, Colombia and Peru.

Overview

We are looking for a Senior Client Operations Analyst to join our team and support the financial and operational management of client accounts within a dynamic media and advertising environment.
This role combines Finance, Client Operations, and Media, so we are looking for someone with a strong financial background who also has previous experience or working knowledge of the media / digital advertising industry.
The adecuado candidate is analytical, highly organized, client-oriented, and comfortable managing multiple stakeholders, processes, and priorities in an international environment.

Responsibilities

What will you do?
Manage and coordinate financial and operational processes for client accounts.
Support billing, invoicing, payments, reconciliations, and financial reporting activities.
Work closely with Finance, Media, Operations, and Client teams to ensure accurate and timely execution of processes.
Act as a key point of contact for clients, managing inquiries, follow-ups,



and operational requests.
Review financial information and identify discrepancies, risks, and opportunities for improvement.
Support processes related to media billing, media spend, campaign-related financial information, and client reporting.
Monitor deadlines, deliverables, and SLAs to ensure operational excellence.
Analyze large volumes of data and prepare reports using Excel.
Coordinate with multiple stakeholders across different markets and teams.
Identify process improvements and proactively propose solutions.
Ensure accuracy and quality across all financial and operational deliverables.

Qualifications

What are we looking for?
Bachelor's degree in Finance, Accounting, Business Administration, Economics, Marketing, or a related field.
3+ years of experience in Finance, Client Operations, Business Operations, Billing, or a related area.
Strong experience with billing, invoicing, reconciliations,

📌 Client Ops Senior Analyst (Bogotá)
🏢 Publicis Groupe Holdings
📍 Bogotá