12 sep
|
Hire Horatio CX
|
Bogotá, D.C.
12 sep
Hire Horatio CX
Bogotá, D.C.
Hire Horatio CX in Bogotá is seeking a Quality Lead in a BPO healthcare setting to drive QA governance across enrollment workflows and ensure HIPAA-compliant processes.
You will audit interactions across email, chat, and voice, lead calibration sessions, and translate insights into training actions to elevate enrollment accuracy and patient experience. On-site role with advanced English required.
📌 Healthcare QA Lead: Enrollment (Bogotá, D.C.)
🏢 Hire Horatio CX
📍 Bogotá, D.C.