12 sep
|
Motorola Solutions
|
Bogotá
12 sep
Motorola Solutions
Bogotá
Company Overview:
At Motorola Solutions, we believe that everything starts with our people. We’re a integral close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview:At Motorola Solutions, we create the technology that keeps communities safe. From 9-1-1 call handling to AI-powered video security and land mobile radio, our solutions are mission-critical. We are seeking a Lead of Content Strategy & Community Engagement to lead the next evolution of our customer journey—transforming how users adopt our technology and how we measure the value they receive from it.
As the Content Strategy & Community Engagement Lead for North America you will design and execute “always-on” digital journeys and “just-in-time” adoption campaigns. You will bridge the gap between technical capability and operational outcomes. You will work closely with our Journey Mapping Strategist, Product Managers and our Enablement Team to support, educate, and engage customers throughout their lifecycle. Your goal is to ensure value realization and retention from initial login to power-user status.
Responsibilities:
- Strategic Marketing & Enablement Liaison: _
- Cross-Functional Alignment: Serve as the connector between Customer Success, Product Management, User Training and Product Marketing teams to ensure all enablement, adoption and retention content aligns with current product positioning and internal workflows.- Community Engagement: _
- Community Engagement: Assist in developing strategies that help our customers engage with their communities to foster a sense of belonging and partnership through the use of our products.- Campaign Archite
📌 Content Strategy (Bogotá)
🏢 Motorola Solutions
📍 Bogotá