Job Overview

Essential Duties
- Application Leadership & Strategy_
- Lead the evaluation and implementation of new technologies and SaaS solutions.
- Store Systems Management_
- Direct operational support for store systems and the Store Systems team.
- Oversee the support and management of the store systems ticket queue.
- Ensure rapid resolution of production issues affecting retail operations.
- Coordinate after-hours support and emergency response procedures.
- Major Project Leadership_
- Manage Project PawPoint, including:
- Oracle Xstore POS upgrade.
- Oracle Loyalty (CECS) upgrade.
- Aurus payment gateway implementation.
- Migration from on-premise infrastructure to Oracle Cloud Infrastructure (OCI).
- Manage project scope, timelines, budgets, and cross-functional communication.
- Infrastructure & Vendor Management_
- Conduct vendor negotiations, contract renewals, and quarterly business reviews.
- Manage relationships with technology partners such as Oracle, Microsoft, Dell, HP, Aryaka, Granite, ScaleFusion, and others.
- Legacy Systems Oversight_




- Oversee support and modernization planning for legacy systems, including AS400.
- Coordinate with internal and external resources to document and transition functionality to newer platforms.
- Cloud & Microsoft Administration_
- Oversee Microsoft 365 licensing, security, and administration.
- Manage Azure access, app registrations, Azure Data Factory, and Azure API Management.
- Support data retention and backup policies.
- Financial Management_
- Review and approve recurring IT and SaaS expenses.
- Track technology spending and identify cost optimization opportunities.
- Team Leadership_
- Conduct regular one-on-ones, performance reviews, and career development planning.
- Foster a collaborative and customer-focused culture.
- Risk, Compliance & Security_
- Ensure systems meet security standards and compliance requirements.
- Partner with cybersecurity and audit teams to address risks and controls.
- Maintain ap

📌 Director of Applications Architect (Colombia)
🏢 BPO2B
📍 Colombia