Sr Manager Marketplace Cx (Bogotá)

Sr Manager Marketplace Cx (Bogotá)

12 sep
|
Adidas
|
Bogotá

12 sep

Adidas

Bogotá

SR. MANAGER DPC PARTNER DEVELOPMENT, LAM
- Purpose & Overall Relevance for the Organization:
- This role leads the Digital Product Catalog, Publication and Customer Experience function for the Wholesale 1P and Digital Marketplace 3P businesses across Latin America, with end-toend accountability for how adidas products reach consumers on partner platforms.
- As the senior owner of the operation, the Sr. Manager defines the multi-year operating model, technology roadmap, and CX standards that enable the LAM Digital Partner Commerce (DPC) strategy, and is the executive counterpart for partners, integrators, and senior leadership on all catalog, publication, pricing and digital shelf topics.
- The role is responsible for translating commercial ambition into a scalable, automated and data-driven operation, ensuring on-time launches, flawless product representation, and a bestin-class digital experience across more than a dozen marketplaces and partner platforms.
- The Sr. Manager directly leads a cross-functional team and governs an external cataloging agency,



acting as the single point of accountability for operational performance, risk management, and continuous transformation of the function.

Responsibilities:
- Operational Strategy & Multi-Year Planning: Define and own the multi-year roadmap for LAM DPC Catalog, Publication and CX operations, aligning capacity, technology investments and partner expansion with the broader LAM Wholesale and Digital Partner Commerce strategy.
- Translate commercial priorities (seasonal launches, new partner onboarding, marketplace expansion, brand campaigns) into a structured operating plan with clear capacity, milestones, dependencies and risk mitigations.
- Set the annual and quarterly operating plan, including headcount strategy, agency scope, automation investments and KPI targets; present and defend the plan with senior leadership during business reviews and budget cycles.
- Anticipate operational implications of strategic decisi

📌 Sr Manager Marketplace Cx (Bogotá)
🏢 Adidas
📍 Bogotá

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