Scaled Customer Success Manager (California)

Scaled Customer Success Manager (California)

12 sep
|
Magma Math
|
California

12 sep

Magma Math

California

About Magma Math:
Magma is one of the world’s fastest-growing and most celebrated EdTech companies, transforming math education through the power of AI. Our platform turns handwritten solutions into digital insights, empowering teachers to focus on creativity and deeper learning, while giving them real-time visibility into student progress.

The result? More inclusive, engaging, and effective math classrooms for all learners.

We’re already the go-to solution in thousands of schools — and we’re just getting started. As we expand rapidly across the U.S. and Europe, we’re building a team as ambitious as our mission: to help millions of students unlock their full potential in math.

The Role:
The Scaled Customer Success Managerposition offers a unique opportunity to oversee, nurture, and sustain a portfolio of smaller US District Partners in the Western half of the US with a data-driven larger scale content and communication strategy.



You will play a powerful role in ensuring educators successfully implement and derive continuous value from Magma by communicating in unique and creative ways.

Your primary mission is to represent Magma Math to the teachers and leaders we work with, often via a tech touch approach. You will onboard teachers and run ongoing training sessions and help build Magma Community by creating content and opportunities for customers to share by smaller cohorts. Ultimately, we are aiming to see through our districts’ long term success with Magma. With deep product knowledge and a customer-centric mindset, you will create compelling content, empowering teachers, coaches, and leaders to maximize their use of Magma’s platform and services..

As a team player, you will collaborate with the CS team to exceed districts’ expectations and continuously modify the customer experience. Equally important, you will enhance the customer experience by communicating closely with other teams such as Account Management, Product, Content, and Sales and aligning on a s

📌 Scaled Customer Success Manager (California)
🏢 Magma Math
📍 California

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