*Fully Remote for LATAM _must work across EST_/CST hours and some flexibility required*_

Hi, we're Search Atlas We're a rapidly growing SEO software company and full-service digital agency that helps websites improve their Google performance. From Fortune 500 companies to Silicon Valley startups, our clients trust us to drive results.

We're looking for a proactive and tech-savvy Customer Training Specialistto lead daily group training sessions for clients of all sizes: from individual users to larger, strategic accounts. This role is instrumental in ensuring our customers gain the knowledge and confidence they need to succeed with our platform.

You will be responsible for managing, designing and executing engaging, outcome-oriented training sessions, summarizing attendance and results, and continuously refining the training experience.

Responsibilities
- Build and maintain structured training agendas tailored to Search Atlas customer needs
- Host daily group training sessions for customers via video call
- Track and summarize training attendance, engagement, and outcomes




- Identify ways to improve content delivery, interactivity, and clarity
- Collaborate with cross-functional teams to ensure training aligns with product updates and support trends

Requirements:
- Fluent in English (written and verbal) with strong client-facing communication skills
- Confident leading group training sessions, webinars, and answering live questions
- Comfortable working remotely across time zones and aligned to CST/EST hours
- Organized and detail-oriented — able to track attendance, outcomes, and feedback
- Openness to the occasional early or late session to support integral customers in different timezones (This is not frequent, but flexibility helps)
- Bonus Points if You Have: Background in SaaS, tech startups, or fast-paced environments

Salary & Benefits
- $11.54-12.12 USD per hour/depending on your location and skills/experience
- 15 Days Paid Time Off + Christmas Day + New

📌 Saas Training and Onboarding Specialist (Medellín)
🏢 Search Atlas
📍 Medellín