Kitchen Makeovers

Remote Appointment Setter (Inside Sales)

Be the voice that turns curiosity into booked kitchens.

Kitchen Makeovers is on a mission to transform kitchens affordably and sustainably by upcycling cabinet materials and keeping them out of landfills. If you love connecting with people, qualifying leads, and creating a polished first impression, this role puts you at the center of our growth: you'll turn inbound inquiries into booked estimates and help share our work online through reviews and social media.

Kitchen Makeovers helps homeowners refresh their kitchens without a full tear-out, delivering standout results while saving customers time, money, and unnecessary waste. Our mission is to transform kitchens affordably and sustainably by upcycling cabinets and keeping quality materials out of landfills.

Our values: relentless improvement, wow the customer, open & honest communication, and being humble, hungry, and smart.

This is a performance-driven remote appointment setting role focused on inbound lead response, qualification, follow-up, and booking.



Your success is measured by how many qualified appointments you schedule and how cleanly you move leads through our system.

You are not "just answering messages" - you are actively guiding homeowners toward the next step in their buying journey.

Responsibilities:
Lead Intake & Qualification
- Respond quickly to inbound leads (calls, texts, forms, messages)
- Ask qualifying questions (location, service type, kitchen size, timeline, budget)
- Identify whether the lead is a fit for our services

Appointment Setting
- Book estimates in Jobber according to availability rules
- Confirm appointments and reduce no-shows
- Reschedule when needed

CRM & Pipeline Management
- Track and move leads through GoHighLevel pipeline stages
- Maintain accurate notes and contact records

Follow-Up & Nurture
- Re-engage unresponsive leads
- Follow up with past prospects who didn't book
- Support review and referral ou

📌 Remote Appointment Setter (Bogotá)
🏢 Kitchen Makeovers
📍 Bogotá