Who We Are:
ContactPoint 360 Inc., is a integral organization offering onshore & nearshore contact center solutions. We lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced Business Process Outsourcing (BPO) technologies. We’re proud to call ourselves innovative leaders in the industry and value how we’ve been able to grow significantly from 5 to 1000+ employees since opening 12 years ago. We’re Great Place to Work certified and offer an award winning culture that is enthusiastic about adding next level talent to our operations as we continue to expand our work from home solutions and our brick & mortar locations too. We trust and empower our team when it comes to providing the best human experiences. We believe in thinking and acting differently. We’re proud to provide you a career path that will support your development and growth. It is a win-win and we love promoting from within too. During your on boarding experience, we’ll teach you the necessary skills as well as the in and outs for this particular role.



ContactPoint 360 Inc., is not just somewhere to get a pay cheque but a place that you can call your work-home and thrive to your highest potential both professionally and personally.

Who You Are:
Conditions
- Basic Salary: 3.500.000 COP
- Bonifications: Up to 500.000 COP (operations results)
- Schedule: 48h per Week (Monday to Saturday)
- Days off: based on ops needs (Saturday or Sunday)
- Work at home: Not available

Profile
- Strategic thinker and tactical implementer
- Should possess leadership abilities and skill, such as the ability to build teams and manage operational and organizational elements
- Ability to influence and motivate others
- Superior written and verbal communication skills
- Must have strong technical, people management, implementation, and process improvement skills.
- Proven ability to manage people, processes, and technology

Job Requirements
- Performance review:

📌 Senior Trainer (Bogotá)
🏢 Contactpoint 360
📍 Bogotá