About EDU:
EDU is an Australia based (ASX-listed) company focused on delivering quality education in the Health and Community Services sectors. We empower individuals towards meaningful careers through our two key businesses:
- Australian Learning Group (ALG) - VET provider for international students. Learn more about ALG.
- Ikon Institute of Australia (Ikon) - HE provider for domestic and international students. Learn more about Ikon.
About You:
The Admissions Advisor (GSR Assessment) is responsible for efficient delivery of student admissions processes by overseeing a broad range of administrative duties related to the admission of international students into Ikon and ALG.
This role will actively collaborate with the International Student Recruitment team (Sales) team and ensure the delivery of exceptional service to our future students and education agent partners.
You will be working remotely,and other cities could be considered too.
Key Responsibilities
- Review GSR in line with the Department’s guidelines and provide an outcome in a timely manner.
Review relevant supporting documentation and its validity.
- Deliver admissions processing in accordance with relevant internal policies (Ikon and ALG), business rules, and entry criteria in a fair, consistent, and timely manner
- Issue conditional and unconditional Letters of Offer from the student management system and eCoEs from PRISMS, ensuring agreed turnaround timelines are met.
- Arrange interviews for course applicants, either in person or via Zoom, as required to assess their eligibility to meet GSR.
- Communicate with prospective and confirmed new students ahead of their course commencement.
- Maintain accurate records in the student management system RTOM, Wisenet and PRISMS, ensuring recording/logging of student issues and diary notes and any other supporting documentation.
- Ensure agents and future students have a high-quality experience in dealing with EDU. Regularly seek feedback on customer satis