Senior Technical Operations Leader (Bogotá, D.C.)

Senior Technical Operations Leader (Bogotá, D.C.)

12 sep
|
Sutherland
|
Bogotá, D.C.

12 sep

Sutherland

Bogotá, D.C.

Sutherland in Bogotá seeks a Senior Team Leader - Technical Operations to drive performance across multiple teams and service channels. You will coach Team Leaders, manage escalations, and partner with Workforce Management to ensure staffing and compliance.

The role emphasizes coaching, performance management, and continuous improvement in a fast-paced contact center environment, with a focus on customer experience and operational excellence.

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📌 Senior Technical Operations Leader (Bogotá, D.C.)
🏢 Sutherland
📍 Bogotá, D.C.

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