About the job Healthcare Virtual Assistant (Mental Health Practice | Remote)

Do you have experience supporting a US-based mental health or behavioral health practice? We're looking for an experienced Healthcare Virtual Assistant to join a growing mental health team.

Key Responsibilities

- Answer patient calls, texts, and callbacks
- Schedule appointments for multiple therapists
- Verify insurance eligibility and benefits
- Review and submit claims in SimplePractice
- Support daily front-office operations and collaborate with the team

Qualifications

- At least 2 years of US healthcare administrative experience
- Mental health/behavioral health practice experience is strongly preferred
- Experience with patient scheduling and insurance verification
- SimplePractice experience is REQUIRED!
- Excellent verbal and written English communication skills
- Organized, reliable, coachable, and detail-oriented
- Comfortable with productivity monitoring software

Work Setup: Remote

OPEN TO LATAM and PH applicants!!!

Applicants with experience in mental health, behavioral health, psychology, counseling, or psychotherapy practices will be prioritized.

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📌 Healthcare Virtual Assistant (Mental Health Practice | Remote) (Bogotá, D.C.)
🏢 Ataraxis
📍 Bogotá, D.C.