FullStack is seeking a hands-on Delivery Manager to own enterprise application support for a integral agricultural science client. You will manage a three-stream delivery model with L1/L2 teams, own SLA targets, and ensure alignment with client L3 engineering and product groups.
You will lead staffing decisions, manage engagement P&L;, and drive continuous improvement while coordinating across US and Colombia teams during US Eastern hours.
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📌 Remote Delivery Manager: SLA Mastermind for Global IT Ops (Cúcuta)
🏢 FullStack
📍 Cúcuta
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