Client Intake (Colombia)

Client Intake (Colombia)

13 sep
|
HireHawk
|
Colombia

13 sep

HireHawk

Colombia

Job Type: Full-time, long-term contractor
Workplace: Remote
Compensation: $1,300 - $1,500/month
Schedule: Full-time, Monday - Friday 8:00 am - 5:00 pm PST
About Us
HireHawk connects skilled professionals around the world with meaningful remote opportunities at U.S. and Canadian companies, including roles across legal, operations, administration, and client support. We believe great talent can come from anywhere and focus on creating opportunities where remote professionals can take real ownership of their work and contribute directly to the teams they support.
This position supports a U.S.-based law firm that invests heavily in generating new client inquiries and needs a dependable professional to ensure every prospective client receives a timely, polished experience.
About the Role
As the Client Intake & Scheduling Coordinator, you will be one of the first people prospective clients interact with when they contact the firm. You will respond to incoming and missed calls, manage inquiries, schedule consultations with the Managing Attorney,



and make sure promising leads never disappear because of a missed follow-up.
Speed matters in this role, but so does judgment. You will need to communicate confidently, stay organized across multiple conversations, and recognize when a question should be escalated to an attorney rather than answered yourself.
This is primarily a client communication, scheduling, and administrative support role rather than a paralegal position. When intake volume is lighter, you will have the opportunity to support the team with additional administrative responsibilities.
Responsibilities
Create a strong first impression for prospective clients through prompt, professional, and welcoming phone and email communication.
Respond quickly to inbound calls, missed calls, messages, and new lead inquiries so potential clients receive timely attention.
Schedule qualified prospective clients for consultations with the Managing Attorney and maintain an accurat

📌 Client Intake (Colombia)
🏢 HireHawk
📍 Colombia

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