Collection Management Analyst
- Location: Bogotá, Colombia

About the job

Sanofi Business Services (SBS), one of the 5 pillars of Sanofi’s Business Services organization, is setting up a new captive Business Services Centre in Bogota to provide Account-to-Report, integrated Order-to-Cash as well as HR services.

With respect to integrated Order-to-Cash (iO2C) the Business Services Centre will be covering the following areas of the process:
- Customer Master Data, Pricing & Commercial conditions
- Order Management
- Credit Management
- Collections & Account Receivables management
- Cash Application
- Claims & Disputes Management
- AR Monthly closing and Reporting

The purpose of this role is to
- Deliver cash application and receivables management services to SBS North America as per their respective Service Level Agreements (SLAs)
- Manage incoming payments
- Perform clearing of AR, analyse discrepancies, execute securitization program and factoring
- Review AR ageing reports, perform collection & dunning, escalate & follow-up actions




- Address operational issues and follow through to resolution in an effective and timely manner
- Deliver operational KPIs and comply with Sanofi policies and guidelines
- Participate in continuous improvement initiatives

The Analyst, Collections Management reports to Collections Management Coordinator and may be assigned a specific sub-process or geography. He / She works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Integral Business Unit and Ci2C front line teams in countries / regions.

Main responsibilities:
Operation
- Deliver collections management services to SBS North America for Sanofi entities within SBS perimeter as per their respective Service Level Agreements
- Review AR ageing reports
- Perform collection & dunning
- Determine appropriate escalations & follow-up actions as per defined process
- Dispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute r

📌 Credit and Collection Management-2 (Bogotá)
🏢 Sanofi
📍 Bogotá