Senior Operations Assistant / Right-Hand Operator

Employment Type: Full-time, Independent Contractor

Work Model: Remote (Exclusively sourcing from Latin America / LATAM)

Work Hours: US Business Hours alignment (Monday–Friday, 40 hours/week, aligned with U.S. banking and business hours)

Role Overview

We are seeking a senior, high-ownership Senior Operations Assistant / Right-Hand Operator to serve as the critical operational engine alongside our founder in managing a high-volume portfolio (~200 active files) of U.S. real estate short-sale transactions. This is not a task-based administrative seat or a junior virtual assistant position; it is a career-minded, high-agency operator role designed to progressively absorb end-to-end transaction management, catch errors before they escalate, and give the founder her operational capacity back.

Operating as a proactive right hand, you will take ownership of the operational progression of active files—monitoring transaction milestones, conducting rigorous quality assurance on documentation,



following up persistently with lenders and stakeholders, and managing personalized weekly client communications. You will thrive in a fast-paced, direct, and high-expectation environment where you take high-level direction, apply sharp judgment, and execute independently without hand-holding.

Key Responsibilities

1. End-to-End Short-Sale File & Transaction Ownership

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Portfolio Oversight: Take direct operational ownership of active short-sale files from initiation through closing, ensuring every transaction moves forward without delay.

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Milestone & Requirement Tracking: Maintain absolute visibility into deadlines, lender requests, judgments, liens, approvals, and time-sensitive submission requirements.

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Proactive Follow-Up: Systematically follow up with lenders, buyers, sellers, and external stakeholders to prevent files from stalling due to missing documentation or unaddressed requirements.

2. Proactive Issue Resolution & Qua

📌 Senior Operations Assistant (Bogotá)
🏢 Somewhere
📍 Bogotá