About Holafly

At Holafly, we’re transforming the way travellers stay connected around the world through eSIM technology.

Since 2018, we’ve helped millions of travellers access mobile data seamlessly across 200+ destinations, becoming one of the fastest-growing companies in the travel connectivity space.

We are a general, fast-paced, and ambitious company with a team passionate about travel, technology, and innovation.

About The Position

Holafly is looking for a proactive, highly organized, and commercially-driven Inbound Partner Manager to join our fast-growing Travel Partnerships team.

Fully embedded within the Travel Partnerships unit, this role serves as the central hub for all incoming travel partnership inquiries globally, as well as the dedicated support lead and account manager for our active long-tail partner portfolio. Beyond acting as the initial point of contact for new inbound requests, you will own the ongoing relationship, provide hands‑on daily support, and conduct regular follow-ups to ensure smaller partner accounts are fully assisted and guided.





This role combines continuous partner support with hands‑on operational execution. You will be responsible for the essential manual processes required for every new and existing partner account—including setup, generating custom tracking links, issuing discount codes, troubleshooting technical issues via Jira, and resolving day‑to‑day inquiries. By delivering reliable support and maintaining steady communication, you will keep our small travel partners active, engaged, and supported as they grow.

Responsibilities
- Inbound Lead & Request Management: Act as the first point of contact for all inbound partnership inquiries (via web forms, landing pages, and email), screening, triaging, and routing opportunities based on potential value.
- Long-Tail Portfolio Management: Nurture and retain a large portfolio of Long-tail travel partners (~500+ accounts), acting as their main contact for operational questi

📌 Inbound Partner Manager (Medellín)
🏢 Holafly
📍 Medellín