About the job Healthcare Virtual Assistant (Mental Health Practice | Remote)
Do you have experience supporting a US-based mental health or behavioral health practice? We're looking for an experienced Healthcare Virtual Assistant to join a growing mental health team.
Key Responsibilities
- Answer patient calls, texts, and callbacks
- Schedule appointments for multiple therapists
- Verify insurance eligibility and benefits
- Review and submit claims in SimplePractice
- Support daily front-office operations and collaborate with the team

Qualifications
- At least 2 years of US healthcare administrative experience
- Mental health/behavioral health practice experience is strongly preferred
- Experience with patient scheduling and insurance verification
- SimplePractice experience is REQUIRED
- Excellent verbal and written English communication skills
- Organized, reliable, coachable, and detail-oriented
- Comfortable with productivity monitoring software

Work Setup: Remote
OPEN TO LATAM and PH applicants
Applicants with experience in mental health, behavioral health, psychology, counseling, or psychotherapy practices will be prioritized.

📌 Healthcare Virtual Assistant (Bogotá, D.C.)
🏢 Ataraxis
📍 Bogotá, D.C.