Visa is seeking a Team Lead to guide and develop a customer service team, driving performance and employee engagement. The role emphasizes coaching, customer experience, data-driven problem solving, and cross-functional collaboration.
Requires 2+ years of relevant work experience with a Bachelor’s or higher degree, plus strong communication and leadership skills. Hybrid in-office schedule with Visa Leadership Principles in focus.
📌 Contact Center Team Lead: Coaching (Bogotá)
🏢 Visa
📍 Bogotá
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