Company description

This position is available in Costa Rica, Colombia and Peru.

Overview

We are looking for a Senior Client Operations Analyst to join our team and support the financial and operational management of client accounts within a dynamic media and advertising environment.

This role combines Finance, Client Operations, and Media, so we are looking for someone with a strong financial background who also has previous experience or working knowledge of the media / digital advertising industry.

The idóneo candidate is analytical, highly organized, client-oriented, and comfortable managing multiple stakeholders, processes, and priorities in an international environment.

Responsibilities

What will you do?
- Manage and coordinate financial and operational processes for client accounts.
- Support billing, invoicing, payments, reconciliations, and financial reporting activities.
- Work closely with Finance, Media, Operations, and Client teams to ensure accurate and timely execution of processes.
- Act as a key point of contact for clients, managing inquiries, follow-ups,



and operational requests.
- Review financial information and identify discrepancies, risks, and opportunities for improvement.
- Support processes related to media billing, media spend, campaign-related financial information, and client reporting.
- Monitor deadlines, deliverables, and SLAs to ensure operational excellence.
- Analyze large volumes of data and prepare reports using Excel.
- Coordinate with multiple stakeholders across different markets and teams.
- Identify process improvements and proactively propose solutions.
- Ensure accuracy and quality across all financial and operational deliverables.

Qualifications

What are we looking for?
- Bachelor's degree in Finance, Accounting, Business Administration, Economics, Marketing, or a related field.
- 3+ years of experience in Finance, Client Operations, Business Operations, Billing, or a related area.
- Strong experience with billin

📌 Client Ops Senior Analyst (Bogotá)
🏢 Publicis Groupe
📍 Bogotá