SoftwareOne is seeking a Bilingual Support Analyst to join its Integral IT Support team for LATAM. You will troubleshoot Windows/macOS, Microsoft 365, Teams, and Outlook, manage identities in Entra ID and AD, and coordinate with international colleagues in a follow-the-sun model.
Applicants should have strong English, customer service skills, and a passion for helping users across borders. The role offers hybrid work options and growth paths into infrastructure roles with internal training.
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📌 Bilingual IT Support Analyst — Global Helpdesk (Bogotá)
🏢 Softwareone Deutschland
📍 Bogotá
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