Unisys is seeking a Service Desk Support professional to provide first-line user support, troubleshoot hardware and software issues, and coordinate end-user service requests. You will escalate complex cases to higher-level teams while ensuring timely ticket closure and SLA adherence.
This role requires a high school diploma and typically less than 1 year of related experience. The organization emphasizes equality and provides accommodations as needed.
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📌 Help Desk Agent: Quick IT Support & Resolution (Antioquia)
🏢 Unisys
📍 Antioquia
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