Visa in Colombia is seeking a Team Lead to guide a customer service team, drive performance, and enhance the customer experience. The role emphasizes coaching, process improvement, and data-driven decision making within a fast-paced payments environment.
The adecuado candidate will have at least 2 years in a leadership role, strong analytics, and proven ability to develop talent while aligning with Visa principles and values.
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📌 Contact Center Team Lead — Customer Experience & Coaching (Bogotá)
🏢 PowerToFly
📍 Bogotá
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