Sutherland General in Bogotá is seeking a Team Lead to guide frontline teams, achieve operational targets, deliver exceptional customer experiences, and foster employee development. This role acts as the bridge between operations and management, ensuring alignment with customer-first standards and productivity goals.
You will provide day-to-day leadership, coaching, and performance management while supporting workforce planning, employee engagement, and continuous improvement initiatives.
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📌 Team Lead - Customer Experience (Spanish) (Bogotá)
🏢 Sutherland Global
📍 Bogotá
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