Chubb, a leading global insurance company with a presence in more than 54 countries, is opening its new Engineering Center in Bogotá. This strategic hub will drive digital transformation and the development of innovative technology solutions for the company worldwide.
This role has a primary focus on leading the implementation and evolution of Dynatrace across key NA/LATAM applications, ensuring the maturity of observability and AIOps capabilities in collaboration with SRE and engineering teams.It is also responsible for proactive application performance monitoring through metrics, dashboards, alerts, synthetic testing, and automation, with the goal of detecting anomalies and reducing Mean Time To Resolution (MTTR).Additionally, the role supports the integration of alerts and events with Service Desk and CMDB systems, and works closely with application development teams to assess the impact of code changes and keep monitoring platforms up to date.
Why Join Us?
- Be part of a company with true integral reach,
working on high-impact projects for North America.
- Grow your career in one of the largest technology hubs in Latin America.
- Collaborate in an inclusive, innovative, and continuously learning environment.
- Access cutting-edge tools, training, and career development opportunities.
What You'll Do
- Share responsibility for deploying and maturing Dynatrace capabilities across key Chubb applications in the NA/LATAM regions.
- Act as the technical lead for all BAU interactions with the NA SRE Observability team.
- Collaborate closely with SRE squads and Advanced Engineering teams across NA/LATAM to define and deliver AIOps capabilities using existing tool.
- Leverage diagnostic and observability tools to detect application performance anomalies, working with cross-functional teams to identify root causes and reduce Mean Time To Resolution (MTTR).
- Design, build, and support Business User Journey metrics, dashboards, and ale