Carepatron is seeking a Lead Customer Success Manager for the US to own onboarding, activation, and retention for US practices, from first call to scalable playbook. This player-coach role starts hands-on, then builds a system with flows, health scoring, and metrics, hiring and coaching the specialists who run it. You'll collaborate with Sales, Success, and Product, report to Head of Customer, and shape a remote-first CS function for a growing healthcare platform.
📌 Lead US Customer Success: Onboard, Activate, Retain (Colombia)
🏢 black.ai
📍 Colombia
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