Are you an organized administrative pro with hands-on experience inShopifyand customer service?
We are looking for anE-Commerce Operations Administrative Assistant (Shopify)to handle essential daily tasks, including order management, inventory coordination, and sales reporting. In this versatile role, you will also drive brand growth through wholesale account outreach and social media scheduling. Candidates with a background in e-commerce, retail, or consumer productsas well as experience with Pinterest marketingwill quickly hit the ground running. Join our close-knit team to play a pivotal role in expanding a fast-paced, high-growth business
Schedule:
Adaptable schedule during North American business hours (20 hours per week)
Responsibilities:
Primary Responsibilities
- Deliver prompt, professional, and friendly customer service via email and other communication channels
- Assist with order processing, tracking, and customer inquiries to ensure a positive customer experience
- Provide administrative support for inventory management,
including monitoring stock levels and updating inventory records
- Pull and organize sales reports to support business performance tracking and decision-making
- Conduct wholesale outreach by communicating with prospective retail partners and maintaining follow-up activities
- Maintain accurate records of customer interactions, orders, and inventory updates
Secondary Responsibilities
- Schedule and publish social media content according to the marketing calendar
- Manage and optimize the company's Pinterest account to support brand awareness and customer engagement
- Update products, collections, images, pricing, and content within Shopify
- Assist with general administrative and operational projects as assigned
- Collaborate with team members to improve workflows and support business growth initiatives
Requirements:
- Experience working with Shopify or similar e-commerce platforms
- Comfortable pulling and organizi