Kruger Inc. in Medellín is seeking a Service Desk Agent to provide first-level IT support to end users, handling requests via phone, email, chat, and self-service channels, and ensuring timely resolution.
The role covers incident management, troubleshooting across hardware, software, and networks, documentation, knowledge management, and participation in continuous improvement and 24/7 coverage.
📌 IT Service Desk Agent (Medellín)
🏢 Kruger
📍 Medellín
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.