We’ve signed up for an ambitious journey. Join us As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a general team, we are transforming urban mobility. Let’s grow better, together. The Role This role sits within the Revenue Operations and Marketing Platforms (ROMP) team under the IT organization. As our Salesforce Administrator, you will act as the primary technical point of contact for the platform, serving as a crucial "player on the field." You will ensure the operational health of our Salesforce environment while collaborating closely with our engineering squads in Europe and India.
You will handle the day-to-day administration, configuration, and end-user support for a complex, multi-business unit platform. This is a high-impact opportunity to provide autonomy and technical support for a global team transforming urban mobility. How to make an impact User & Access Management: Manage the end-to-end lifecycle of user accounts, including permissions, roles, profiles, and sharing rules across diverse business units. Platform Configuration: Execute configuration changes such as creating objects, fields, page layouts, and validation rules; build and maintain declarative automation via Salesforce Flows. Operational Excellence: Triage and resolve incoming support tickets, providing end-to-end resolution and clear communication with internal stakeholders. Data Integrity: Perform regular data hygiene tasks, including de-duplication and standardizing field usage, ensuring the platform remains a "single sour