Virtual Assistant - Customer Service Administrator (Fully Remote)

Resume must be submitted in English. Resumes in Spanish will not be reviewed.
Strong English fluency (spoken and written) is required. Spanish is a significant advantage.

We are a fast-growing U.S. legal finance company seeking a reliable Virtual Assistant / Customer Service Administrator to join our remote team. You will support client intake, contract processing, and day-to-day administrative work while delivering excellent service.

Primary Job Duties
- Prepare and send contracts for signature by the client and their attorney
- Follow up to ensure contracts are signed and funded
- Answer incoming calls and support client intake
- Create and update client files in our CRM (Salesforce preferred)
- Perform accurate data entry and administrative support
- Communicate effectively across multiple departments
- Multi-task and adapt quickly in a fast-paced environment

Required Qualifications
- Excellent oral and written English communication skills




- Strong computer skills (Microsoft Word and Excel required; Salesforce preferred)
- Proven ability to multi-task with accuracy and attention to detail
- Strong organizational, problem-solving, and customer service skills
- Self-motivated with sound judgment
- Ability to follow processes and meet deadlines consistently
- 1+ year remote or administrative/customer service experience
- Available full-time, Monday-Friday, 8:00 AM - 5:30 PM U.S. Eastern Time

Preferred Qualifications
- Experience working for a U.S.based company (legal or legal-finance preferred)
- Paralegal, legal assistant, or client-intake background
- Bachelor’s degree or equivalent professional experience
- Spanish language skills

Technical Requirements
- Windows 10 PC (minimum 8GB RAM) - No Apple/Mac computers
- Reliable high-speed internet suitable for VoIP + reliable internet backup
- Reliable power backup
- Webcam and ability to communicate via Zoom
- Noise-cancelling headset (required fo

📌 Remote Virtual Assistant (Colombia)
🏢 Cash Now Funding Group
📍 Colombia