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We are on a mission to connect people with opportunities abroad and we are at the start of our journey. We believe in "borderless world" and everyone must have equal right to live in a country they want.
Thus, we are looking for energetic and passionate team members, who also support our mission, to help us grow PassBoard together.
Responsibilities:
Learn about immigration programs and understand all the stages
Filter customers who are eligible for different programs
Write content on industry related matters
General customer service both in social media and on our website
Learn all the details of each immgiration programs and create content
Monitor customers are having smooth journeys on the website
Schedule meetings
Research on different topics and write summaries
Assist with operations and day to day tasks
Early days of this position will be mostly content writing and later on you will be involved in operations
About skills
Customer service skills mainly using written English
General virtual assistant and administrative management skills
Strong analytical skills, marketing/growth minded
Self starter and fast learner, problem solver
Advanced English is required for this position
Previous writing experience in English (content, translation, journalism etc) is preferred
Someone who is passionate about writing
Previous customer service experience is preferred
Researching skills - able to research various topics in internet and write summaries with little supervision
Comfortable with managing using social media platforms
Work conditions
10am-7pm Toronto time Monday-Friday
Starting salary is 600-700 depending on experience and we have the 13th salary. At the same time you can expect a salary increase based on the performance starting after the 6th month and some bonuses.
This is a long term position and we would love to work with people who are willing to work with us at least 1-2 years