Medtronic Bogotá seeks an experienced IT Operations professional to monitor and engage to prevent outages, leveraging ServiceNow, AI Ops, and SolarWinds. You will collaborate with IT infrastructure, application, and vendor teams to resolve major incidents, escalate when needed, and lead ITSM processes with a focus on proactive monitoring and continuous improvement.
The role requires a Bachelor’s degree, 5–7 years in IT, proficiency in Power BI, ServiceNow dashboards, Office 365, and strong