NielsenIQ is seeking an HR Shared Service Customer Service Specialist to join the HR Employee Service Center, supporting over 40,000 NIQ employees worldwide. You will handle inquiries across channels, log cases, and ensure timely, accurate resolutions while triaging and escalating when needed.
In this role you’ll provide guidance on HR, payroll, benefits and leave inquiries, maintain case status and keep customers informed.
📌 Global HR Support Specialist (Bogotá)
🏢 Nielseniq
📍 Bogotá
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