Full Potential Solutions (FPS) is hiring a Customer Retention Advisor in Bogote1, Colombia. You will handle inbound calls, identify why customers may cancel, and offer tailored solutions to retain accounts while educating them on product features and promotions.
Join our fast-growing, performance-driven team that values empathy, strong communication, and a customer-first mindset. This onsite role requires flexibility across day/evening shifts and a commitment to excellence.