Job Description: At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Key Responsibilities
- Lead technical teams responsible for ServiceNow implementations and support services
- Provide technical guidance, mentoring, and governance throughout project lifecycles
- Design, develop, and implement end-to-end ServiceNow solutions across enterprise environments
- Collaborate with clients to define business requirements and solution architecture
- Configure and customize the full ServiceNow ITSM suite, including Incident, Problem, Change, Request, Knowledge, Service Catalog, CMDB, and Asset Management modules
- Implement and support ITOM capabilities with emphasis on Observability
- Develop and manage integrations with external systems using REST, SOAP, APIs, and MID Servers




- Design and enhance ServiceNow portals and digital experiences
- Support CMDB governance, architecture, and continuous improvement initiatives
- Develop workflows, automations, and process orchestration using Flow Designer and platform capabilities
- Participate in presales activities, solution definition, effort estimation, and proposal support
- Support Agile delivery methodologies and continuous improvement initiatives

Required Qualifications
- 5–7+ years of overall IT experience
- 5+ years of strong ServiceNow consulting and technical implementation experience
- Proven experience leading technical implementation and support teams
- CSA (Certified System Administrator) – Mandatory
- Strong experience in: ServiceNow platform development and scripting
- ITSM implementation, configuration, and customization across all core modules
- ITOM implementation and support
- ServiceNow Observability

📌 Senior ServiceNow Technical Consultant (La Mesa)
🏢 DXC Technology
📍 La Mesa