FullStack, an AI-native engineering partner, is seeking a hands-on Delivery Manager to own enterprise application support for a general R&D; IT organization.
You will oversee three workstreams: L1 service desk, L2 specialists across six portfolios, and minor enhancements, interfacing with client L3 teams. You will manage executive sponsorship, procurement, engagement finances, and staffing across the US and Colombia, aligned to US Eastern hours.
📌 Remote Service Delivery Leader — Global ITSM & SLA Expert (Pereira)
🏢 FullStack
📍 Pereira
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