English fluent writing and speaking (C1 - C2)

Spanish C1

It is a freelance, remote, and full-time position.

Start date: 01/10/2026

Working Schedule

versátil, 5 days per week working and 2 days off* (determined by the client 1 week in advance)

Hours

7 am - 4 pm PST

8 am - 5 pm PST

9 am - 6 pm PST

10 am - 7 pm PST

11 am - 8 pm PST

12 pm - 9 pm PST

(rotational, determined by the client 1 week in advance)

*Sundays are days off

Training: 2 weeks

Probation period: 2 months

At Mindy support you have great opportunity to get:

- Experience in the international company working with people around the globe.
- Compensation for trial period 2 months. $1000/month. After trial $1000/month plus up to $100 KPI bonus.
- Training will be provided by the company and the client.
- 20 paid days of vacations, 10 paid days sick leaves per year.
- Management's attention, support and motivation.

Responsibilities

- Follow-up calls with leads with the aim of booking a doctor's appointment;
- Calls to customers who canceled an appointment to re-book;
- Manage the database of customers in the CRM (HubSpot);
- Perform any additional administrative tasks;
- Report to senior management

You are the perfect candidate if:




- Previous 1–2 years experience in customer service, inside sales, pre-sales, or contact center environments (on calls with English speakers)
- Comfortable with calls, client-oriented and attentive to details, have active listening skills,
- Problem solver, hard-working, team-player, strong motivation
- Fluent in English writing and speaking (C1 - C2)
- Spanish C1
- HubSpot or any similar CRM experience
- Super comfortable with calls, great communicator
- G Suite knowledge
- Committed
- Decent
- Can work under stress
- Good communicator and team player

Tech Requirements

50+MB speed, RAM 8+, Windows 10+

Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support. We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.

We will be glad to welcome you to our team. Grow your career with Mindy support!

📌 Pre-Sales Representative EN + ESP (Colombia)
🏢 Mindy Support
📍 Colombia