Position Purpose The Implementation Specialist is responsible for coordinating and actively executing the successful onboarding, transition, implementation, and operational setup of new clients, products, programs, and services. This role serves as a key liaison between Sales, Client Success, Operations, Product, Compliance, Accounting, and clients to ensure implementations are completed accurately, efficiently, and in alignment with client expectations, operational capabilities, and business objectives. The Implementation Specialist is a hands-on individual contributor responsible not only for coordinating implementation activities, but also for driving execution, resolving issues, following through on operational tasks, and doing the necessary detailed work to move implementations successfully from transition to operational readiness. This role requires a highly organized, action-oriented professional who is comfortable rolling up their sleeves, managing details, navigating operational complexity,



and working cross-functionally to ensure implementations are completed successfully and clients are positioned for long-term success. The role operates at the intersection of Sales, Client Success, Operations, Product, and implementation activities, requiring close alignment across strategic client onboarding initiatives, transition activities, and operational execution. Duties and Responsibilities Client Onboarding & Implementation Coordinate and actively execute the onboarding and implementation of new clients, programs, products, and operational workflows Serve as a primary implementation contact for clients during onboarding and transition activities Facilitate implementation meetings, discovery discussions, readiness reviews, and status updates Translate client requirements into actionable implementation tasks and operational workflows Perform operational setup, onboarding coordination, and implementation-related follow-through activities Coordinate implementation a

📌 Implementation Specialist (Bogotá)
🏢 Murano Global
📍 Bogotá