MySavant.ai is seeking a Customer Support Engineer to be on the front line when customers need technical help. You will own inbound issues from first response through resolution, investigating API behavior, tracing webhooks and data flows, inspecting logs, reproducing problems, and escalating with everything needed to move quickly.
This is a hands-on, technical role: you will write clear customer responses, test API endpoints, dig through logs, and work with Engineering to understand root causes.
📌 Hands-on API Support Engineer: Debug, Triage (Colombia)
🏢 MySavant.AI
📍 Colombia
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