We are looking for an experienced Collection Lead to build, manage, and take full ownership of our end-to-end collections function in a digital lending environment. This is a strategic role — you will be responsible for designing the full collection lifecycle, from early delinquency to default, including automation, auto-debit optimization, customer communication, and performance tracking to deliver on key business KPIs.
- Design and implement collection strategies across all DPD buckets (DPD 1–90+).
- Define escalation flows and transitions between buckets.
- Optimize recovery rates while ensuring local regulatory compliance.
- Monitor legal and financial constraints regarding interest rates, fees, and penalties.
- Design, implement, and optimize the auto-debit (débito automático / recurrent payments) strategy for seamless loan repayment.
- Define rules for auto-debit execution, including partial collections, retry logic, and fallback routines for failed transactions.
- Define optimal payment collection timing based on local salary cycles (quincenal/mensual).




- Optimize integration and success rates with local payment methods (PSE, bank transfers, Nequi, Daviplata, and cash points like Efecty/Gana).
- Monitor and improve overall debit and repayment success rates.

We are looking for an experienced Collection Lead to build, manage, and take full ownership of our end-to-end collections function in a digital lending environment. This is a strategic role — you will be responsible for designing the full collection lifecycle, from early delinquency to default, including automation, auto-debit optimization, customer communication, and performance tracking to deliver on key business KPIs.

Key Responsibilities

1. Collection Strategy
- Design and implement collection strategies across all DPD buckets (DPD 1–90+).
- Define escalation flows and transitions between buckets.
- Optimize recovery rates while ensuring local regulatory compliance.
- Monitor legal and financial con

📌 Collection Lead (Medellín)
🏢 SpaceCrew Finance Company: MyCredit UA | OnCredit LK | ClickCredit UA | Monto UA
📍 Medellín