We’re looking for a passionate and performance-driven Manager I, B2B Sales to lead our dynamic sales/renewals team and help take our commercial strategy to the next level.
The Sales Manager
is responsible for overseeing the management of the team’s supporting accounts to drive the generation of revenue and business growth, lead a sales team’s, accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
Requirements:
- 5+ years of proven work experience in a sales role
- 3 years of proven experience as a supervisor in B2C-B2B Sales
- A passion for customer experience and driving team results
- Experience in operations and strategy building
- Excellent Coaching history
- A record of developing and retaining great employees
- Experience maximizing revenue through best practices
- Experience working with Salesforce.com or similar CRM
- Experience finding solutions as a manager
Key Responsibilities:
- Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
- Be an enabler to remove roadblocks and help the team resolve challenges to support sales opportunities
- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
- Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories
- Stay current on developments in client services and within the market and ensure the te