to apply - email only, no card. You can also save this posting or score it againstyour profile with AI.## About the roleThe Actimize Technical Support Engineer investigates and resolves client issues by analyzing software configurations and providing accurate guidance. They collaborate with internal teams and customers to ensure end-to-end resolution while documenting all interactions in the CRM system.## RequirementsCandidates must hold a bachelor's degree in computer science or an equivalent field and possess at least 2 years of experience in customer-facing technical support. Proficiency in Java, SQL, and application development, along with strong English communication skills, is required.## Full descriptionCompany DescriptionWe are One Sutherland - a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer.
We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.Sutherland was founded 38 years ago (1986). Since then, we have become a leading integral provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.Job DescriptionJob DescriptionThe Actimize Technical Support Engineer performs a wide range of duties including some or all of the following:* Review and investigate issues raised by client and provide accurate guidance based on current documentation.* Understand client software configuration and customizations done in the following programming languages: Java, JavaScript, SQL, XML to provide the right support.* Be able to install, configure and customize solutions by following implementation gu