Unisys in Bogota, Colombia, seeks a part-time Help Desk Agent to support users locally. You will guide users through steps to restore functionality and troubleshoot hardware, software, and connectivity issues using remote access tools.
You will manage tickets to closure, adhere to SLAs, and assist with service desk policies while contributing to the knowledge base and participating in special projects as needed.
📌 Agente de Mesa de Ayuda (Bogotá, D.C.)
🏢 Unisys
📍 Bogotá, D.C.
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